Exchanges & Store Credit

Last updated: July 2026

Every piece that leaves Thrift Egypt has already been chosen with care. We ask the same of you before it leaves your hands.

We don't do refunds. We do exchanges.

If something isn't right, we'll gladly exchange it — for the same price, or an upgrade to something of equal or greater value. Never a downgrade.

The one condition: the item has to still be sealed and untouched. Once a seal is broken, we can't put a piece back into circulation — for sanitary reasons, plain and simple. We think you'd want it that way too, on the receiving end.

If something arrives defective or broken

Every piece is checked before it ships, but if something genuinely arrives damaged, we'll make it right with store credit — not a refund, but real credit toward your next find.

To start this: send proof — photos or a short video — via our Instagram page. That's how we loop in our delivery partner and get it sorted quickly.

What we can't accept back

Anything opened, worn, or without its seal intact. It's a firm line — and also the only way we can keep standing fully behind every piece we sell.

Contact

Email contact@studio-farida.co or message us on Instagram to start an exchange or store credit request.